Last updated: 30 August 2026
This policy reflects the current static website and enquiry form. It should be reviewed before launch if analytics, advertising, online booking, additional integrations or cookies are added.
Who is responsible for the information?
AutoVolts Electric Ltd is responsible for personal information submitted through this website.
Postal address: AutoVolts Electric Ltd, 4B Back Goldspink Lane, Jesmond, Newcastle upon Tyne, NE2 1NU, United Kingdom.
What information is collected?
The enquiry form asks for your name, phone number, vehicle details, vehicle location, preferred service and a description of the problem. Only your name, phone number and problem description are required by the form.
Please do not submit payment information or other unnecessary sensitive personal data.
Why is the information used?
The information is used to understand and respond to your enquiry, identify the vehicle and reported symptoms, discuss a mobile or workshop option, and communicate about the requested service.
How is the information received?
The form is prepared for Netlify Forms. If the site is deployed on Netlify, form submissions will be processed through that hosting service and made available to the site operator. The deployment owner should configure access and notification settings in the Netlify dashboard.
How long is information kept?
No specific retention period has been supplied for publication. AutoVolts should keep enquiry information only for as long as needed for the enquiry, any resulting service, legal obligations and legitimate business records. A defined retention schedule should be confirmed before launch.
Who receives the information?
Information should be accessed only by AutoVolts and service providers needed to operate the website and enquiry process. It should not be sold. Details may need to be disclosed where required by law.
Your data protection rights
Depending on the circumstances, UK data protection law may give you rights over your personal information, including access, correction, deletion, restriction, objection and data portability. These rights are not absolute in every case.
To make a privacy request, write to the workshop address above or call 07858 385039.
Cookies and analytics
This version of the website does not include an analytics platform, advertising tracker or non-essential cookie feature. The hosting provider may process technical request data needed to deliver and secure the site. If tracking or embedded services are added later, this policy and any consent mechanism should be updated first.
Changes to this policy
This policy may be updated when the website, enquiry process or legal requirements change. The latest version will appear on this page with a revised date.